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Privacy Statement

The purpose of this policy is to describe the information Woodstock Mold Remediation collects when this site is used or when contact is made regarding mold remediation, the manner in which that information is used, and the choices available to you.

Last updated: October 31, 2026

Information Collected

Information Provided by You

Where a form is submitted, or a call or email is made to us, we collect whatever you elect to share. Typically, this includes:

  • Your name, telephone number, and email address
  • The address, or general location, of the property
  • A description of the mold remediation work about which you are inquiring
  • Any photographs, documents, or notes that you send to us

Information Collected Automatically

As with most websites, certain technical details are recorded when the site is visited, namely the IP address, the type of browser and device, the pages viewed, the time spent on each page, and the site or search that referred you. These details are gathered through cookies and similar technologies.

Call and Form Tracking

A third party call and form tracking service may be used by us to determine which pages and marketing sources result in inquiries. Where a number listed on this site is called, that service may log the number dialed, your telephone number, the date and time, the duration of the call, and the marketing source linked to your visit. Should a call be recorded, you will be informed at the beginning of that call.

Use of Personal Information

  • To answer your inquiry and arrange a visit
  • To prepare an estimate and set out the options available to you
  • To follow up on scheduling, ongoing work, or a project about which you inquired
  • To maintain records of the work carried out
  • To measure which pages and marketing sources generate inquiries
  • To improve the content and usability of this site
  • To satisfy legal, tax, insurance, and safety requirements

Contact is made through the telephone number or email address that you provide. Consent to receive calls or texts is not a condition of any purchase, and a request that we cease contacting you may be made at any time.

Disclosure of Information

Your personal information is something we do not sell. It is disclosed only in the following circumstances:

  • Those performing the work. Staff members and independent contractors who take part in inspecting, quoting, or completing your project.
  • Service providers. Companies that operate our website hosting, form handling, call tracking, email, and analytics, and which are permitted to use the information solely to deliver those services.
  • Legal grounds. Where disclosure is required by law, or is necessary to protect our rights, our staff, or the safety of others.
  • Business transfer. Should the business be sold or reorganized, customer records may be transferred along with it.

The manner in which inquiries may be passed to contractors with whom we work is set out in our Referral Marketing Disclosure.

Cookies, Analytics, and Available Choices

Cookies allow the site to remember your visit and allow traffic to be measured. Cookies may be blocked or deleted through your browser settings. In that case, certain features of the site may not function as intended, although we remain reachable by telephone or email.

Email and Text Messages

Email is sent regarding the project or inquiry for which you contacted us. Should marketing email ever be sent, each message will contain an unsubscribe link, and use of it will end those messages. Replying STOP to any text message will end text messages.

Access, Correction, and Deletion

You may request to know what information is held about you, to have it corrected, or to have it deleted. The request will be honored unless a record must be retained for legal, tax, or warranty reasons, in which case you will be notified.

Minors

This site is directed to adults arranging mold remediation. Information is not knowingly collected from any person under 16.

Security and Retention

Reasonable measures are taken to safeguard the information you share, including the use of trusted service providers and restrictions on who may view customer records. Because no website or email system is entirely secure, sensitive financial information should not be sent through the form.

Inquiry and project records are retained for as long as they remain useful in serving you and for as long as the law requires, after which they are deleted or anonymized.

Amendments to This Policy

This policy may be updated periodically. The date shown at the top of the page identifies the current version.

Questions Regarding This Page

Please call (470) 632-9688 or email contact@moldremediationwoodstock.com, and a response will be provided.